Terms of service

Return and Replacement Policy

We are committed to delivering high-quality products to you. Please review our policy regarding damages and replacements below:

• No Refunds or Returns: Please note that we do not offer refunds or accept returns for products once they have been purchased. All sales are final.

• Damaged Items: We take great care in packaging your order. However, if your package arrives damaged, we are happy to assist you by providing a replacement for the specific broken part(s).

• Reporting Damage: To be eligible for a replacement part, you must notify us within48hours of receiving your package.

• Required Documentation: When reporting a damaged item, please provide the following to ensure a smooth process:

  • Your order number.

  • Clear photographs or a short video showing the damage to the item and the condition of the packaging.

• Resolution: Once the damage is verified, we will arrange for the shipment of the replacement part to your address at no additional cost to you.